{ "id": 533, "date": "2024-06-27T15:01:08", "date_gmt": "2024-06-27T13:01:08", "guid": { "rendered": "https:\/\/www.vecieri.com\/de\/?page_id=533" }, "modified": "2024-07-31T12:20:53", "modified_gmt": "2024-07-31T10:20:53", "slug": "terms-conditions", "status": "publish", "type": "page", "link": "https:\/\/www.vecieri.com\/de\/en\/terms-conditions\/", "title": { "rendered": "General Terms and Conditions of\u00a0Vecieri GmbH" }, "content": { "rendered": "

1. Validity of Conditions<\/strong><\/p>

  1. The contractual partner for all orders within the scope of this online offer is Vecieri GmbH, hereinafter referred to as “Supplier” in relation to its customers, hereinafter referred to as “Buyer.”.<\/li><\/ol>
    1. All deliveries to the customer are made based on the General Terms and Conditions of Delivery. Deviating conditions of the Buyer, even if referred to later and superseding the Supplier’s conditions through the Buyer’s own business conditions, are not binding on the Supplier. Acceptance of deliveries or services is deemed acknowledgment of the Supplier’s conditions, notwithstanding any earlier objections.<\/li><\/ol>
      1. The following provisions of \u00a7 10, point 1, and \u00a7 15 do not apply if the Buyer is neither a merchant nor a legal entity under public law nor a special fund under public law.<\/li><\/ol>

        2. Offers, Orders, and Contract Conclusion<\/strong><\/p>

        1. Offers by the Supplier are non-binding and subject to change. Offers shown on the Supplier’s website are an invitation to order the products without obligation.<\/li><\/ol>
          1. The validity of the offers is limited to the period specified therein. If no period is specified, offers are valid for a maximum of 4 weeks from the offer date. For offers including precious metals (pure silver, pure gold, in various alloys), the validity is only 5 days.<\/li><\/ol>
            1. Orders are placed by submitting an order in the web shop (order form), thereby making the Buyer an offer to conclude a purchase contract.<\/li><\/ol>
              1. The Supplier confirms the Buyer’s order via an automatic email but reserves the right to review the offer for technical feasibility. The automatic email confirmation is not an acceptance of the offer but merely a confirmation of receipt of the order.<\/li><\/ol>
                1. The Supplier reserves the right to review the design created by the Buyer and, if necessary, adjust it for technical correctness. The Buyer will be informed by email of major changes. Minor changes that do not fundamentally alter the design are accepted by the Buyer.<\/li><\/ol>
                  1. The contract between the Supplier and the Buyer is concluded only when the product is shipped to the customer. The customer will receive a shipping confirmation and tracking number. The nature of the deliveries and services offered may deviate according to the technical standard at the time of delivery and the transfer of graphics in corresponding quality. This does not affect the validity of the acceptance obligation.<\/li><\/ol>

                    3. Delivery of Goods <\/strong><\/p>

                    1. Delivery of the order usually occurs within 6-8 days from the Supplier’s factory after receipt confirmation. This timeframe is a guideline but not a binding delivery time of the Supplier. <\/li><\/ol>
                      1. A binding delivery time can only be confirmed in writing via email to the Buyer. <\/li><\/ol>
                        1. Delivery normally occurs within Germany, Austria, and Switzerland. Shipping costs may vary by country. Other countries can also be delivered to, which may result in higher shipping costs and extended delivery times. The Buyer will be informed in writing of such changes. <\/li><\/ol>
                          1. Partial deliveries are permissible and can be billed separately.<\/li><\/ol>

                            4. Prices<\/strong><\/p>

                            1. Prices indicated on the website are net prices. The applicable statutory VAT is shown separately and calculated. <\/li><\/ol>
                              1. If delivery is made to the EU or third countries, the respective VAT rate applies. <\/li><\/ol>
                                1. Shipping and packaging costs are borne by the Buyer. If the Buyer requests special packaging or shipping services, the costs are also borne by the Buyer. <\/li><\/ol>

                                  5. Payment & Payment Terms <\/strong><\/p>

                                  1. The type of payment can be selected individually by the customer on the website. Payments by credit card, PayPal, instant transfer, Giropay, and EPS payment are offered. <\/li><\/ol>
                                    1. To ensure secure payment processing, the Supplier uses third-party payment providers. <\/li><\/ol>
                                      1. Production by the Supplier starts only upon receipt of the full payment amount. <\/li><\/ol>
                                        1. Prepayment of 100% applies to all orders\/contracts. Other payment terms require the Supplier’s written confirmation. <\/li><\/ol>
                                          1. Invoicing is exclusively in electronic form. These invoices are sent as PDFs to the Buyer. <\/li><\/ol>

                                            6. Transfer of Risk<\/strong><\/p>

                                            1. The risk transfers to the Buyer as soon as the goods are handed over by the Supplier to a shipping service provider. <\/li><\/ol>
                                              1. If the goods are ready for shipment and the delay is due to reasons beyond the Supplier’s control, the risk transfers to the Buyer. <\/li><\/ol>
                                                1. When the transfer of risk occurs, the condition for full billing of the goods is met. <\/li><\/ol>

                                                  7. Retention of Title and Usage Rights<\/strong><\/p>

                                                  1. The delivered goods remain the property of the Supplier until all Supplier’s claims against the Buyer have been settled in full. <\/li><\/ol>
                                                    1. The Buyer is obliged, if he is a merchant, legal entity under public law, or special fund under public law, to keep the goods owned by the Supplier with commercial care and adequately insure them. If the Buyer is a consumer, he must store the goods with appropriate care. <\/li><\/ol>

                                                      8. Warranty<\/strong><\/p>

                                                      1. The statutory warranty rights apply to the products offered. <\/li><\/ol>
                                                        1. The Buyer is obliged to report obvious defects in writing or by fax immediately, but no later than three days after receiving the delivery or service. Defects discovered later must be reported in writing or by fax immediately, but no later than three days after their discovery. Deviations from contractually agreed specifications that are within the limits provided for in the relevant technical standards are not considered defects. This also includes additional protective measures for the products, such as protective varnish. <\/li><\/ol>
                                                          1. The products are individual pieces custom-made for the customer. All products are manufactured using various production techniques (engraving, laser engraving, printing). The digital graphic version from the online shop may differ from the real-world implementation. However, if the product is technically and design-wise correctly implemented, it does not constitute a defect if the customer considers the product “not nicely implemented”.  <\/li><\/ol>
                                                            1. The Supplier is entitled to rectify defective deliveries and services. If the Buyer repairs the defect himself, any claim for warranty or replacement delivery and service or rectification immediately expires. <\/li><\/ol>
                                                              1. If the Buyer receives defective goods, he can send them to the Supplier’s service center for inspection. <\/li><\/ol>
                                                                1. Repair or complaint shipments must be announced to the Supplier. The Supplier will first try to assist the Buyer by phone or identify the defect. If a shipment is justified, the Buyer will receive a unique transaction number. This number must be clearly visible on the outside of the package. The Supplier may refuse acceptance of shipments without this identification. The Supplier assumes no liability for the costs of return transport and the risk of transport. <\/li><\/ol>
                                                                  1. A description of the defect and a copy of the invoice\/delivery note must be included with the defective goods. <\/li><\/ol>
                                                                    1. In the event of a warranty claim, return shipping is free for the Buyer. <\/li><\/ol>
                                                                      1. If the Supplier does not identify any defect in the goods, the Supplier will charge the Buyer for the test fees. <\/li><\/ol>
                                                                        1. Upon knowledge of justified defects, the Supplier is obligated at his discretion to rectify or provide a replacement delivery\/service. Further claims by the Buyer, especially for compensation for consequential damages or reimbursement of indirect or direct damages, are expressly excluded. <\/li><\/ol>
                                                                          1. The Buyer is not entitled to make warranty claims if he has not followed the Supplier’s instructions or recommendations. The same applies if the defects in the Supplier’s deliveries or services are due to the Buyer’s instructions, recommendations, or other transmitted information. <\/li><\/ol>
                                                                            1. The Supplier’s liability for corrosion-related material deterioration is excluded. <\/li><\/ol>
                                                                              1. Weight deviations, as well as size deviations up to 3%, do not constitute a material defect. They are compensated at the daily rate for precious metals. The order date is decisive.\u00a0
                                                                                <\/li>\n\n
                                                                              2. Full refunds are available for products with no customization. However, no refunds are provided for customized pieces, as these are made specifically for the Buyer.<\/li><\/ol>

                                                                                9. Limitation of Liability<\/strong><\/p>

                                                                                1. Liability is based on statutory provisions unless otherwise specified in these General Terms and Conditions of Delivery. The Supplier is only liable for damages in cases of intent and gross negligence. The Product Liability Act remains unaffected by these regulations.<\/li><\/ol>

                                                                                  10. Patents & Copyrights<\/strong><\/p>

                                                                                  1. The Buyer is obliged to have all rights to the graphics, logos, and other graphics required for production at the time of the order. Third-party claims do not exist. However, if there are third-party infringements, they are fully borne by the Buyer. <\/li><\/ol>
                                                                                    1. If a third party asserts industrial property rights infringements concerning the delivered products against the Buyer or if the Buyer himself asserts such infringements, the Buyer is obliged to notify the Supplier immediately. <\/li><\/ol>
                                                                                      1. If the delivered products were created according to the Buyer’s designs or instructions, the Buyer must indemnify the Supplier against all claims, liabilities, burdens, and costs arising from third-party patent, trademark, or utility model infringements. <\/li><\/ol>
                                                                                        1. All costs that may arise from third-party legal disputes are fully borne by the Buyer. <\/li><\/ol>

                                                                                          11. Force Majeure<\/strong><\/p>

                                                                                          1. If one of the parties cannot properly fulfill its contractual obligations due to force majeure events, the other party cannot derive any rights from this, regardless of the legal grounds. <\/li><\/ol>
                                                                                            1. If delivery and service deadlines cannot be met due to force majeure events, these deadlines are extended appropriately. <\/li><\/ol>
                                                                                              1. Force majeure events include, in particular, war, internal unrest, terrorist acts, confiscation or other measures by public authorities, strikes, lockouts, and other labor disputes, general shortages of raw materials, auxiliary and operating materials, machine damage, machine breakdowns, and other operational disruptions, natural events, or other circumstances that are not the fault of the respective party and can only be eliminated with unreasonable effort. <\/li><\/ol>

                                                                                                12. Final Provisions<\/strong><\/p>

                                                                                                1. The Buyer agrees that the Supplier may use the data received from the business relationship with him for its business purposes, including within the company and its subsidiaries, in compliance with data protection laws. <\/li><\/ol>
                                                                                                  1. The above conditions and the additional written agreements made at the time of contract conclusion are fully valid. All previous oral or written agreements are hereby invalidated. Exceptions are written agreements to which the Supplier has explicitly agreed in writing. In such a case, the respective written agreements take precedence over these General Terms and Conditions. <\/li><\/ol>

                                                                                                    13. Applicable Law & Jurisdiction<\/strong><\/p>

                                                                                                    1. The legal relationships of the parties are subject to the law of the Federal Republic of Germany. The application of the Uniform Law on the International Sale of Goods and the Law on the Conclusion of International Sales Contracts for Goods is excluded. <\/li><\/ol>
                                                                                                      1. The place of performance is the Supplier’s main business office or headquarters. The place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship is the competent court closest to the Supplier’s main business office or headquarters. However, the Supplier is entitled to sue the Buyer at any other justified place of jurisdiction. <\/li><\/ol>

                                                                                                        14. Severability Clause<\/strong><\/p>

                                                                                                        1. If any provision of the above conditions or the additional written agreements made at the time of contract conclusion is or becomes wholly or partially invalid or unenforceable, this does not affect the validity of the remaining contractual agreements. The parties are obliged to replace an invalid or unenforceable provision with a valid or enforceable provision that comes as close as possible to the economic result of the invalid or unenforceable provision. <\/li><\/ol>
                                                                                                          1. Amendments and supplements to the above conditions and the additional written agreements made at the time of contract conclusion must be in writing. The same applies to deviations from the requirement for written form. <\/li><\/ol>", "protected": false }, "excerpt": { "rendered": "

                                                                                                            1. Validity of Conditions 2. Offers, Orders, and Contract Conclusion 3. Delivery of Goods  4. Prices 5. Payment & Payment Terms  6. Transfer of Risk 7. Retention of Title and Usage Rights 8. Warranty 9. Limitation of Liability 10. Patents & Copyrights 11. Force Majeure 12. Final Provisions 13. Applicable Law & Jurisdiction 14. Severability […]<\/p>", "protected": false }, "author": 1, "featured_media": 0, "parent": 0, "menu_order": 0, "comment_status": "closed", "ping_status": "closed", "template": "templates\/template-information.php", "meta": { "_acf_changed": false, "footnotes": "" }, "class_list": [ "post-533", "page", "type-page", "status-publish", "hentry" ], "acf": [], "aioseo_notices": [], "_links": { "self": [ { "href": "https:\/\/www.vecieri.com\/de\/en\/wp-json\/wp\/v2\/pages\/533", "targetHints": { "allow": [ "GET" ] } } ], "collection": [ { "href": "https:\/\/www.vecieri.com\/de\/en\/wp-json\/wp\/v2\/pages" } ], "about": [ { "href": "https:\/\/www.vecieri.com\/de\/en\/wp-json\/wp\/v2\/types\/page" } ], "author": [ { "embeddable": true, "href": "https:\/\/www.vecieri.com\/de\/en\/wp-json\/wp\/v2\/users\/1" } ], "replies": [ { "embeddable": true, "href": "https:\/\/www.vecieri.com\/de\/en\/wp-json\/wp\/v2\/comments?post=533" } ], "version-history": [ { "count": 2, "href": "https:\/\/www.vecieri.com\/de\/en\/wp-json\/wp\/v2\/pages\/533\/revisions" } ], "predecessor-version": [ { "id": 676, "href": "https:\/\/www.vecieri.com\/de\/en\/wp-json\/wp\/v2\/pages\/533\/revisions\/676" } ], "wp:attachment": [ { "href": "https:\/\/www.vecieri.com\/de\/en\/wp-json\/wp\/v2\/media?parent=533" } ], "curies": [ { "name": "wp", "href": "https:\/\/api.w.org\/{rel}", "templated": true } ] } }